Posts tagged with ‘Amazon’

  • Same-Day Delivery, Book Buying Habits, and Indie Authors

    By Jennifer Mattern on August 14, 2014
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    The other day I was reading an article about Google working with Barnes and Noble to offer same-day delivery of books in a few locations. It's no secret that Amazon is also keen on making same-day delivery a reality for more shoppers. And it got me wondering. How might the rise of same-day deliveries affect book buying habits, and how […]
  • Amazon Tries to Manipulate Indie Authors in Hachette Dispute

    By Jennifer Mattern on August 9, 2014
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    Warning: If you have a problem with profanity, this post isn't for you. For any of my readers who are sick and tired of hearing about the Amazon-Hachette e-book pricing bullshit, let me start with an apology. I'm sorry for bringing that topic here. I'm sick of it too. I've tried to stay out of the issue thus far because […]
  • Zoe Winters on E-book Pricing: Does Low-balling Attract the Wrong Kind of Reader?

    By Jennifer Mattern on March 16, 2011
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    As an e-book publisher should your rankings be based on your low-ball rates or on the merit of your work? Coming from the traditional side of e-book publishing, I'm a fan of the latter. I believe in premium pricing when you put out quality work. And I believe in letting your individual market help determine your rates -- not Amazon […]
  • What Amazon and UPS Taught Me About Customer Service

    By Jennifer Mattern on January 7, 2010
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    If you follow me on Twitter, you might have seen an all-out rant the other evening about a complete customer service nightmare related to Amazon.com and UPS. Here's a run-down of what ultimately happened: I ordered a small chest from Amazon (directly, not a 3rd party seller). Being a somewhat large item shipping-wise, it took a while to get to […]